Biddeford, Maine
- Seasonal
Advancing better health and your leadership skills.
Repeat.
Shift Lead
Address: 335 ALFRED STREET,BIDDEFORD,ME,04005-03128-18409-S
Job ID 961974BR
Apply Save job
Jump To:
Overview
Profile
Testimonial
Responsibilities
Trending
Benefits
Job Alerts
That's the great thing about a career at Walgreens. You get to bring health and happiness to people's lives. As a shift lead, we're counting on you to help lead the way. You'll be right in the middle of the action as a rock-solid point person between management and team members. It's a big responsibility with an even bigger impact - on customers and on your future. So every time you walk our aisles, you're moving in a positive direction.
Shifts: Full-time or part-time, Weekends, Days, Nights
Job Level: Entry-level
Travel: None
Salary: Hourly
Success Profile
What makes a great shift lead at Walgreens? We're always looking for that special something - those qualities that set a Walgreens team member apart from the rest. Take a look and see how you match up.
Entrepreneurial
Leadership
Problem Solver
Quick-thinking
Responsible
Team Player
Shift Lead
Job ID 961974BR
Apply Save job
Responsibilities
Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the business day. Responsible for opening back door of store for deliveries.
Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers.
Models and delivers a distinctive and delightful customer experience.
Customer Experience
Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
Operations
Responsible for holding store keys to open and close without management as necessary.
Assists with and coaches other team members to work with warehouse and vendor ordering process as the orders are created, reviewed, and received, including opening the backdoor for vendor deliveries.
Responsible and accountable for registering all related sales on assigned cash register, including records of scanning errors, price verifications, items not on file, price modifications, and voids.
Assists manager or assistant store manager in reviewing order exceptions on order release day and assists in reverse logistics (e.g., 1506, returns, empty package).
Assists manager or assistant store manager in evaluating and developing displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions.
Maintains accurate inventory counts; maintains the accuracy of on-hand quantities including, but not limited to, basic departments, stockroom, and overstock locations.
Assist with ensuring the Outdate program is followed with team members.
Responsible for basic department pricing and making daily price changes; ensures proper signage is displayed at the store to support accurate pricing of products. Ensures any additional pricing tasks related to local regulations and/or regulatory compliance programs are completed accurately and within the required time frame.
Assist with bookkeeping activities, including cash report, cash counts, ledgers, and bill payment as necessary or as requested.
Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance, including requesting store or system repairs as required in manager absence, or as requested by manager.
Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
Has working knowledge of store systems and store equipment.
Assist at Pharmacy out window as requested.
Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
Responsible for bag checks of team members before leaving the store.
Complies with all company policies and procedures; maintains respectful relationships with coworkers.
Completes special assignments and other tasks as assigned.
Training & Personal Development
Attends training and completes PPLs requested by Manager.
Obtains and maintains valid PTCB certification or pharmacy license as required by state.
Communications
Serves as a liaison between management and non-management team members by communicating assigned tasks to team members when store management is not present.
Reports disciplinary issues and customer complaints to management.
Basic Qualifications
One year of prior leadership, supervisory, or retail key holder work experience.
Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
Preferred Qualifications
Prefer the knowledge of store inventory control.
The following information is applicable for San Francisco, CA applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
An Equal Opportunity Employer, including disability/veterans.
The following information is applicable to Colorado only, in accordance with the Colorado Pay Equity Act. Please review the available benefits and salary available for this position by clicking here: jobs.walgreens.com/benefits. Walgreens will provide applicants in other states with information related to the position, to the extent required by state or local law, by calling 1-866-967-5492.
Apply Save job
Share this job
Twitter
Facebook
LinkedIn
Email
Explore this location
Check it out
Sign up for job alerts
Sign up
Benefits
Health, dental and vision*
PTO
Employee discount
401(k), Profit-Sharing and Employee Stock Purchase Programs
Flexible hours
Training programs
*with a 30-hour workweek
Trending
Walgreens Education Partner
Learn more
Walgreens wants a few good veterans for future leadership
Learn more
New opportunities for current team members
Learning and growing is a big part of our culture. So we love it when our people want to explore new possibilities.
Search
Featured jobs
View All of Our Available Opportunities
Saved jobs
As you search for opportunities that fit your skills, any jobs you view will appear here.
Recently viewed jobs
As you search for opportunities that fit your skills, any jobs you view will appear here.
View all jobs
Diversity, Equity & Inclusion
Discover the importance of DE&I in everything we do.
Learn more
Career areas
Want to make a difference in your neighborhood and in people's lives? The possibilities are wide open.
Learn more
Life at Walgreens
We're building a one-of-a-kind culture - a place where you can learn and grow and explore.
Learn more
Translate »